BEFORE YOU BEGIN (PREREQUISITES)

• Final Inspection Completed: Inspector finished the Final Inspection and uploaded the report to your Applicant Portal. The case status will reflect “submit draw request” or “submit reimbursement request”. 
• Insurance Submission: You have sent the Final Inspection Report to your insurance provider to request discounts and you have their response (new declarations page or a letter/email confirming discounts or stating none apply).

COMPLETE ALL STEPS BELOW IN THE APPLICANT PORTAL

Only after these steps below are completed can you receive reimbursement:

1. Draw Request – Summary

• Confirm the Florida contractor that completed your mitigation project(s).
• Enter the start date of the mitigation work. 
• Enter the total eligible invoice amount for the project(s).
  What You’ll Need: Florida contractor name, project start date, total eligible amount.

2. Submit your Draw Request

• Final contractor invoice (dated and marked paid in full), or 
• Cancelled checks (front and back), or 
• Receipts, or 
• Bank statements, or 
• Financing statement(s).
  Low Income Applicants: You do not have to pay in full to receive grant reimbursement. You may complete this step without proof of full payment.

3. Draw Request – Proof of Insurance Discounts: 
   Draw Request – Proof of Insurance Discounts: Upload proof to your portal account that you requested and received a decision on potential discounts after your Final Inspection. Provide one of the following below:

• New Declarations Page showing premium changes due to completed mitigation; or 
• Letter/email from your insurance provider stating the change(s) in premium; or 
• Letter/email stating that no discounts will be applied.
  Important: Documents dated before the Final Inspection Report will not be accepted.

4. Draw Request – Payment Verification

• Confirm the first and last name for the reimbursement check. 
• Enter the mailing address for the check. 
• Enter your Social Security Number (required by statute).
  Mailing Rule: Checks cannot be delivered to a P.O. Box or an active USPS forwarding address; they will be returned to the Department of Financial Services. Double check your address.

5. Program Review

• Your Reimbursement/Draw Request is reviewed by an MSFH Case Manager.
• If additional info is needed, you will receive a Request for Information (RFI) by email and in your portal account.
  RFI Deadline Note: You must respond within 60 days. If you do not respond, your MSFH Grant Application will be withdrawn and administratively closed. Closed cases cannot be reopened.

6. Approval & Payment

• Once approved, your grant reimbursement check is issued to the name and address that you confirmed in your Payment Verification. 
• Keep copies of all documents for your records and any insurance follow up.

 COMMON MISTAKES TO AVOID

• Uploading insurance documents dated before the Final Inspection Report. 
• Missing itemized scope/dates in the invoice or payment documents. 
• Entering a P.O. Box or an active USPS forwarding address. 
• Not responding to an “Request for Information” (RFI) within 60 days.